Energy Kinetics System 2000 Problems, Reasons & Solutions

A kinetic system operates in a similar way to a conventional boiler. In addition, it maximizes heating, hot water, and overall system efficiency. However, like everything else, it has also some problems. But, you can instantly solve those common energy kinetics systems 2000 problems.

Yes, you can solve them. And today, I will show you how you can effortlessly solve the energy kinetics system 2000 problems. Okay? So, continue reading if you are longing to know easy system 2000 energy kinetics troubleshooting.  

What you are going to learn from today’s article are:

  • What is the energy kinetics system 2000?
  • How does the energy systems 2000 work?
  • Energy kinetics system 2000 problems and solutions?

As it’s important to become familiar with all these issues mentioned above before to solve the energy kinetic systems 2000 troubles. Let’s get started here…

What Is The Energy Kinetic System 2000?

The Energy Kinetics System 2000 features a spiral, low-mass water boiler. The system heats up quickly reducing the need for harsh chemicals and the need for filtration. It eliminates standby energy loss by recovering standby energy at the end of the heating and hot water cycles.

How Does the Energy Kinetic System 2000 Work?

System 2000 makes the most of every last bit of boiler heat by running with the Hybrid Energy Recovery cycle. Here are the steps of how Energy Systems 2000 works:

A system 2000 is actually composed of three advanced iterating components. They are:

  • Patented energy converter boiler 
  • A hot water system 
  • And a digital energy manager that monitors and controls the system 2000 to dress the exact needs of your home. 

It can be upgraded from five to fifteen zones. It can even be linked to your home security service to alert you if a problem occurs. If your thermostat calls for heat, the digital energy manager recognizes the demand in less than 90 seconds. Then it turns on the system 2000 boiler. With this system, warm air is almost instantly sent into your home. 

When you are inside a System 2000 home, the warmth surrounds you. It makes you feel relaxed and comfortable. It’s all about cleanliness, quiet, and comfort. Once the thermostat is satisfied, the energy management system completely turns off the burner. 

The unique feature of system 2000 is that after it shuts down, the digital energy manager begins an energy recovery cycle. Which sends heated air into your home. So that the heat is not wasted as it is with the conventional system.

The water tank of this tank keeps unlimited hot water on hand. Which allows it to perform equally well when dishes need to be washed or a shower is needed. As it does not have a central flue, there is no need to run the boiler for every request. Let’s find out the process to install the energy kinetic system 2000.

7 Energy Kinetics System 2000 Problems, Reasons & Solutions

The Energy Kinetics System 2000 is one of the most energy-efficient boilers boasting an 87.9% efficiency. But it has some problems too! But do you know the problems that occur in the energy kinetics system 2000? Don’t be worried.

We are here to let you know simply about problems with solutions as we did with Vaughn Water Heater Problems & Solutions. So, what are you waiting for? Let’s start…

1. Boiler Leaking Problem

The boiler leaking problem is quite a serious problem. It means that an internal component has broken. This could be a valve or seal. Valves and seals are repairable. A more serious situation is when a boiler leaks due to corrosion.


The electrical components in your system can be short-circuited if your boiler is leaking. Some leaks can result in massive water damage to your home or mold growth. It is important to repair a leaking boiler as soon as possible.

The metal expands and contracts throughout a boiler’s lifespan. That eventually results in cracks causing leaks. Usually, leaks in boilers are a result of corrosion and rust. Because of the rust, the tanks and pipes become weak and leak.

In addition, boilers also have leaks coming from the pressure valve. These usually happen when the pressure is too high.

How To Fix:

  • It is possible to use an additive to form a boiler leak seal on a very small boiler leak, but it can be a hassle to add. 
  • In some cases, the boiler leak sealer fixes some of the problems, but it doesn’t correct the cause  
  • Hence, if in doubt, get a heating engineer in to locate the source of the leak and fix it properly. 

2. Frequent Motor Burnouts

System 2000 has been connected to a zone valve that serves the finished basement loop. Especially in the early mornings, the water returns very cold. As a result, the zone valve operates frequently and the motor burns out frequently.

How To Fix:

  • It needs to be cleaned and tuned up annually
  • Check the boiler’s temperature gauge. If the temperatures and pressures are normally read, Turn off the circuit breaker to the boiler, pause for a few moments, and then turn it back on.
  • Make sure the connected power is not excessive or not below the need

3. Boiler Gets Switched-Off

Sometimes the users realize that their boiler has switched off without any reason! Likely a busted PCB (circuit board) is at the root of the problem. But there are many reasons for this, including human error, sleepwalking, or switching off appliances while you sleep, and the most common one is power cuts.

How To Fix:

  • When your PCB board has been inactive for too long, it will need a costly replacement.


  • You’ll be okay with a faulty fuse or other less successful electrical systems which is also an expensive repair.

4. Boiler Losing Pressure

Sometimes the boiler loses its pressure which affects the boiler’s performance. But now the question is what is boiler pressure? Let me clarify. The boiler pressure refers to the pressure between water and air within your boiler-sealed system.


Not enough water in the sealed system makes the radiator excessively hot and that may be a big cause of losing pressure. If your boiler pressure keeps dropping, it may be a serious problem after some days.

How To Fix:

  • Turn off your boiler, and let it cool down
  • This can usually be found as a metal hose with 2 valves attached (1 on each end)
  • Ensure that the filling loop is tightly attached to your system if it is not already
  • Let the water from the mains flow into your heating system by opening the valve on your filling loop (or valve if there’s just one) – you should hear the water flowing into your boiler at this point
  • It is normally ideal to fill the gauge to 1 bar – be careful not to over-pressurize
  • Stop the water flow by turning the valves back to their original position
  • After that, you release your filling loop, so there may be some water that comes out. If the water will not stop flowing, shut off the valves
  • Put back any end caps from your boiler you removed pipes

5. Boiler Does Not Respond To The Thermostat

Does your thermostat not respond to your thermostat? OK. Don’t be worried. You just need to follow some steps:

  • Make sure your boiler is switched on with working batteries or fully charged batteries
  • Check your Wi-Fi connection
  • Make sure the heat is turned up to the correct level.
  • Make sure no vacation mode, stand-by option or unnoticed daily schedule has been set.

If all steps are proved wrong, then it may be a serious problem in your boiler or your thermostat.

6. Boiler Pilot Light Might Not Be Catching

It is essential that your boiler’s pilot light be lit when it is active in order to ignite the gas and deliver heat and hot water. The flame will go out sometimes, as a result of sudden drafts or wandering spirits trying to make contact.

Inspect the main burners to make sure they are lit. A boiler control or a gas valve could be broken if only the pilot is lit and the main burner is not lit.

How To Fix:

The pilot light should be lit. If not, consult your user manual for instructions on re-lighting the pilot. There could be many reasons for the pilot to go out: the pilot assembly or flame sensor could be dirty. The thermocouple could be malfunctioning, or the boiler control could be malfunctioning.

7. Unusual Boiler Noise

Boilers usually produce a low hum. It might be an indication of a serious problem if it is making a louder and more unusual sound.


When the pipes or the boiler itself are blocked with air, the boiler whistles.

How To fix:

  • A broken boiler pipe can cause a gurgling sound, affecting the water flow. 
  • To locate the frozen pipe and resolve the problem, you may need to call a gas-safe engineer. Hopefully, that will fix the noise.

Energy Kinetics System Installation

To install an energy kinetic system 2000, you must go through the following steps we have mentioned below- 

Step 1: Install a boiler in such a way that, should the pressure vessel or any connections fail, it will immediately terminate. The resulting water flow won’t cause damage to the surrounding area.

Step 2: An appropriate installation method for any hot water storage tank must ensure that the resultant flow of water will not damage the place where it’s installed if the tank or any connection there should leak.

Step 3: Boilers’ pressure relief valves, hot water tanks’ temperature, and pressure relief valves, backflow preventers, and other equipment must be piped to the nearest drain in case the valve is activated.

Step 4: Make sure that all relief discharge pipes are properly placed to contain discharge safely. 

Step 5: Make sure the relief pipes, such as those arising from a boiler or a storage tank, are capable of safely discharging hot water and/or boiling water. 

Step 6: Make sure water from relief pipes, such as boilers for radiant heat systems, contains boiler chemicals or antifreeze separately from the water. Relief valves include boiler pressure relief valves, backflow prevention discharge ports, and domestic water pressure and temperature relief valves. These guidelines should be followed to provide relief for radiant heating systems.

Why Does My Boiler Not Start?

Your boiler is not starting? Okay, then read a few things explained below:

1. Ensure That The Thermostat Is Set To HEAT

We know it’s silly but sometimes it happens to us. So make sure your thermostat is set to HEAT instead of cool or OFF.

2. Make Sure Your Thermostat Is Functioning Properly

The setting is good but your boiler isn’t started? Test your thermostat! Is it working correctly or not? Change the temperature on your thermostat a few times and check if is it working with your setting or not. If not, you should hire professionals to fix your problem.

3. The Boiler’s Circuit Breaker Should Not Be Tripped

Make sure your main electrical panel is functioning properly. Find the breaker labeled “boiler” (every boiler should have its own dedicated circuit). Ensure that the breaker is turned on. If the breaker is tripped, push it into the ON position, and the boiler should kick on automatically shortly afterward.

Place your hand on the motor; it should feel warm to the touch, indicating the pump is running. If it seems like it’s too cool to touch, check the circuit breaker in your electric panel to see if it’s tripped. The motor could fail if the run capacitor, motor, or pump malfunctions. If the motor is cold to the touch and the breaker has not tripped, it may be the defective thermostat or the circulator.

4. Ensure That The Boiler’s Gas Valve Is Open

Boilers have their own gas valve that has to be in the open position in order to operate. Locate the gas pipe and check that it is in the open position on your boiler’s gas valve.


When should you replace your boiler?

Nothing lasts forever! So does your boiler too. When you notice your boiler doesn’t work well you need to repair or replace it. Firstly, you have to repair it by changing some parts that are the reason behind the malfunction. If the repair doesn’t make any changes then you have to replace it.

Is System 2000 a good boiler?

With 87.9% efficiency, it is one of the most energy-efficient boilers available. This EK-1 boiler from Energy Kinetics Systems meets the ENERGY STAR guidelines for energy efficiency. The system’s heat and hot water components have been engineered to deliver the best performance and efficiency.

How to reset the manager of energy kinetics system 2000?

TO RESET MANAGER: The Manager is reset using a system switch off and on. WARNING! Don’t jump! If your digital sensor is connected to the Manager with a 24-VAC lead connected to it, you will burn out the manager and the sensor in less than a second.

Energy kinetics system 2000 vs Buderus?

Some differences between energy kinetics system 2000 and Buderus: Heat purge controls are increasingly common nowadays, due to the fact that System 2000 was one of the first companies to introduce that. However, other companies have caught on to this a long time ago. Some of the efficiency attained through oversizing can be recovered with heat purge controls: even so, it is better to rightsize the appliance whenever possible.

Compared to the System 2000, a Buderus fitted with three times its normal size lacks heat purge controls, whereas the System 2000 has a durable and reliable modular system.

How long does the energy kinetics system 2000 last?

If The energy kinetics system 2000 is maintained properly, it will last about 40 years! On the other hand, the Buderus lasts about 15 years. If you have a cast-iron boiler, you should expect it to last between 20 and 30 years.

Energy kinetics system 2000 service board?

It is also compatible with both the System 2000 Digital Energy Manager and the Classic Energy Manager. The service board allows the energy manager to troubleshoot each component independently.

Energy kinetics system 2000 boiler accel cs?

With a combination of heat and hot water condensing boiler, the Accel CS can provide beautiful and efficient heat. The biggest energy consumers in a cold climate home are heat and hot water. In addition to providing constant warmth in the living spaces, there is plentiful hot water for the kitchen, bath, and laundry. This includes hot showers that are practically endless.

What is a burner lockout?

Whenever a boiler detects a fault, usually through a flame sensor, it has a safety feature that locks down the boiler to prevent further damage. This protection is referred to as a lockout while using oil-fired boilers.

What are boiler gas leak symptoms?

The following are the symptoms of boiler gas leaks:

  • Feeling headachy
  • Getting dizzy
  • Feeling unwell
  • Weakness
  • Feeling confused

In case you suspect a leak and you feel unwell, you should get into the fresh air and seek immediate attention from your physician.


Our article is designed to help you understand the different energy kinetic system 2000 problems that can arise and how you can solve them.

We hope, now you have understood all the necessary steps you should take if you face any difficulties. However, if there’s anything else to be added to the article, please let us know by commenting in the section below.

About William

William is the founder of He has real life practical skills in fixing smoker & heating appliance issues. He loves to share his knowledge & helps others in fixing their appliances & saving their money. William firmly believes that anyone can repair his or her unit with the correct guidance & knowledge. See more at about us.

23 thoughts on “Energy Kinetics System 2000 Problems, Reasons & Solutions”

  1. My Energy Kinetics, system 2000, model C.L. input GPH, has smoke leaking at the hot water pipe coming out in the front, behind the blower motor!

    • Bad seal in the firebox. The chamber is fragile. Can be repaired by a good tech. Mine did the same thing. Also needs a new temp sensor every 3 years!

  2. When I turn on System 2000 system switch, the relay shack and make big noise, and whole system can not work. When I use a System 2000 Service Board to replace the Manager, no more shack and noice and burner works well. Does this mean the Manager failed? Where to get a new Manager?

  3. I have 2 of these units since ~1997. I’ve had to replace boards twice on each at $500 plus labor. All zone valves 2-4x. These are fuel oil units. Actively looking to pull them out and replace.

  4. My oil System 2000, read overpressure at all times . What’s should be the reasons for that wrong doing on my furnace. Please need help with. ASAP

    • Hi Miguel

      Generally, this type of issue happens when you turn on the heating, the water in the pipes and radiators heats up and expands. Consequently, the pressure increases in the whole system.

      Well, it would be wise to take help from a technician or Energy Kinetics customer care to fix the problem.

      Wish you all the best.

  5. I had my thermostat heat set to 60F when I left my house the other morning. Came back to the house two days later, and the temperature in the house was 90F. I’m assuming there may be a valve stuck open causing the heat to exceed the set value. Either that or an issue with the main control board. Does anyone have any ideas on what to check?

  6. Hi,
    We have a EK2000 that is about two years old. My wife has noticed that the hot water supply for domestic use has been slowly getting less and less to the point where it is hard to fill the bathtub up now without it getting cold. When the system was installed, the tech stated that we would never run out of hot water with this system. We have a 40 gallon tank next to the boiler to store the hot water. My question is, what could be the possible causes? I am leaning toward the aqua stat or dirty heat exchanger but I am no expert. If anyone has any ideas I would appreciate it so I could try to fix it before I called someone out. Thanks.

    • Hi Nick

      To solve the issue, take help from the Energy Kinetics System support team. Check the manual for warranty coverage as your unit is only about 2 years old.


    • my system does this every few years : one if u have hard water install a lime scale cartridge.

      Two back flush the head exchanger every week for a sec.
      Three take off the heat exchanger and soak in white vinegar the moment you experience a domestic hot water slow down . drain and fill and leave for a few days ( I have two heat exchangers for this reason ) after market ones are less expensive.

      once you do it a few times its easy.

  7. First, I love my system 2000
    I owned my system, give or take about 10 years now and never had an issue, but then again, I service my system annually and keep it clean.

    A couple of weeks ago, I noticed a continues drip coming from my release valve. I personally changed; the release valve, pressure tank, flushed the hot water tank, changed the Anode rod and then had a professional Co. come in and do the annual service. The system pressure is around 12 psi and the system is stopping on about 180 degree.

    NOTE: The NEW pressure tank psi is at 13.5, which factory set.

    The system is running well and I’m not having any problems with heat or hot water, BUT now while the system is running, I’m getting an small over flow of hot water coming from the release valve, but NOT consistence, only when the system runs and NOT all the times,

    Would like to know what can be the issue with this over flow.

    Thank you

  8. I (plumbing company) just installed System 2000 Energy Kinetics boiler in my house. The vent system works non-stop 24/7 and makes some noise even when boiler is not working (burning). Is this normal for the system? I am afraid that I will save some money on the fuel and loose a lot more money on the electric bill. I can’t imagine to live with this constant non-stop noise daily.

    Thank you,

    Alexander D.

    • Hi Alexander

      If your boiler is making a louder and unusual sound, it might be an indication of a serious problem. The boiler may need physical monitoring.

      It would be wise to contact the Energy Kinetics customer support center to solve the issue. Plus, as you have just installed the boiler, you must cover the warranty period.

      Wish you all the best.

  9. Is the plumbing guaranteed ? The pipe going from The boiler unit to the water storage tank is rusted badly . System is about 7 years old. What could cause this? Is it normal? What would repairs cost?


    • Hi Robert

      Because of the rust, the tanks and pipes become weak and leak or you may need to replace the boiler tank completely.

      However, as your boiler is 7 years old, the pipe getting rusted is normal.

      Well, it would be wise to take help from a technician to solve the issue. The average minimum cost to repair the boiler may be $150 to $300 depending on your boiler’s size.

      Wish you all the best.

  10. Everything is working but he water and I do not understand how to make the hot water warmer anytime and advice would be appreciated


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