Muskoka Electric Fireplace Troubleshooting [7 Easy Solutions]

The common Muskoka electric fireplace problems are: fireplace is not heating, keeps turning off, producing excessive noise, the fireplace won’t on, constantly shutting down, light on but no flame, and continuously squeaking. 

muskoka electric fireplace troubleshooting guide

Whatever the problem, you need instant and easy solutions. To think about this, we are here with the Muskoka electric fireplace troubleshooting guide. So, stay connected with us to get the solution.

Muskoka Electric Fireplace Troubleshooting [7 Easy Solutions]

Here are some DIY fixing methods that you can do by yourself. Just scroll down to get a clear description related to all of the problems. Hopefully, you will not be disappointed.

Note: You can read also why Valor Fireplace beeps but won’t light & how to fix it.

1. Muskoka Electric Fireplace Not Heating

In some cases, it is seen that the fireplace heater is not operating. Actually, there is a conventional heater in every fireplace as well as the Muskoka fireplace to produce heat. But sometimes, due to incorrect operation, it may not work.

Other possible reasons are faulty electrical connection, loose wiring, defective safety switches, wrong placement of the fireplace, and so on. 

Moreover, blocked inlet or outlet, wrong temperature setting, faulty heating element, and malfunctioning of the blower are also responsible. 


Whatever the reason, roll on eyes at the effective solutions:

  • First, make sure that the main switch “ON” is enabled. 
  • Sometimes, the fireplace needs resetting. For that, turn off the fireplace, and disconnect the power plug. Wait for 5 minutes and then plug it back on. 
  • If you want to get high heat, you have to check that all three switches (Power, Low, High) are turned on. 
  • When the above ways do not work, see the thermostat. Set the temperature higher than your current room temperature.
  • Make sure that your entire area is clean and that there is no clogged dust or debris.
  • The fireplace’s inlet and outlet aren’t blocked by specks of dirt. 
  • Besides, tighten all the loose wiring connections.
  • Replace the faulty heating element.

2. Electric Fireplace Keeps Turning Off

In several cases, users notice that their electric fireplace is shutting off constantly. The situation is really annoying especially when you are enjoying the heat. Anyway, before moving to the solution procedures, let’s have a glimpse of the actual reasons for occurring this problem:

  • Restricted Airflow
  • The heating elements are overheating
  • Blocked inlet and outlet
  • Incorrect bulbs setting
  • Dirty heating element
  • Wrong temperature setting

Resolve the issue by following the below steps:


  • First, to prevent overheating, reset your fireplace. Unplug the unit and leave it for some while to order to rest.
  • Now, check out the inlet and outlet of the unit. Clean out the area and ensure fluent airflow.
  • Look through the thermostat. Set the temperature level higher than the current room.
  • Make sure all the heating elements are debris-free and completely unblocked.
  • Now, measure the wattage of the bulbs. If it is so high, be sure it is the culprit. Replace the bulb.
  • Finally, check out that the fireplace is connected directly to the electrical source. Avoid extension lead for connection. 

3. Electric Fireplace Making Excessive Noise

There are several facts behind this. If there is a rattling sound, be sure loose components within your electric fireplace are the culprit. The vibrating sound comes from the fan motor. 

In the case of a buzzing sound, that is created by the defective flame speed control module. A grinding noise can be caused by the faulty flame rod. Finally, if there is a whirring sound, be sure the fan or motor becomes contaminated with dirt. 


  • To stop the vibrating noise, tighten all the nuts, screws, and bolts of the fireplace.
  • Replace the defective flame speed control module to stop the buzzing sound.
  • Clean out the dust from your electric fireplace if there is a whirring sound.
  • Replace the faulty flame rod to reduce unusual noises.  

4. Electric Fireplace Won’t Turn On

If the fireplace is not plugged in, it won’t turn on. Other major reasons include:

  • Tripped circuit breaker
  • Blown fuse
  • Defective power cord
  • Insufficient voltage supply
  • Loose or defective wiring connection


  • First, make sure that your fireplace is plugged in correctly with the wall socket.
  • Also, it should be plugged into a standard outlet, and the maximum volt must be 120V.
  • Then check if the main power button is on or off. If it is off, enable it.
  • Fix the loose wiring.
  • If the temperature has fallen down, the problem may occur. Set the temperature of the thermostat higher.

5. Fireplace Shut Down By Itself

There has an overheat protection mode in any fireplace. It works as protection to get rid of the overheating problem. If your fireplace gets overheated, it will automatically turn off. 

Another possible reason is the dialer of the thermostat is not set correctly. Moreover, there is a loose connection between the socket and the fireplace, and there seems to be this problem. You may try out all these procedures:


  • First, Turn off the fireplace if the overheating protection mode has already been on. Let it rest for some while, and then turn it on.
  • Keep the thermostat dialer above to prevent continuously switching off.
  • The entire inlet area and the outlet should be unblocked. If they are blocked, it may lead to overheating protection mode.
  • Clean out the fireplace properly if there is any dirt stuck.

Here you can watch the video on how to clean the electric fireplace.

6. Power Light Is On But Has No Flame

Sometimes, you can see that you have turned on the power button, but there has no flame. Basically, this happens because of incorrect operation. Again, when the LED strip is not working, the flame will not operate. Loose wiring is also another reason behind this. 


 The possible solution methods for this troubleshooting are:

  • First, check your fireplace is appropriately connected to the wall socket.
  • You can see a power button that controls the flame. First, turn off the power button, and then again turned it on.
  • Check if the lighting bulb or LED strip has no problem or is all okay. If needed, replace it.

7. Having Always Squeaking Noise

While operating, a fireplace may produce some squeaking noise. It may seem disgusting while working. There are several reasons for creating this type of sound. Mainly sound is coming from the blower. 

In short, clogged blower, incorrect placement of the unit, and also after prolonged use, the motorized component makes a squeaking noise.


Don’t worry. Just go through our suggested process, and it will lead you to the complete solutions:

  • First, turn off the fireplace and unplug it from the socket of the wall.
  • Then try to open the fireplace to reach the component from where the sound is coming out.
  • When you open it, clean out all the entire parts and components properly.
  • Sometimes it is needed to lubricate all parts to make it slippery and quick in the workflow.
  • When done, see if all components’ connections are okay or not. If there is a severe major, contact customer care.


 Are thermopiles and thermocouple the same?

The term derives almost the same meaning. Both are electric instrument that is used to convert heat to electricity. But the difference is mainly the method of their measurement.

Why does my electric fireplace keep shutting down?

The main reason behind this problem is overheating. When the fireplace starts overheating, it will automatically shut down.

What is the good voltage of a thermopile of a fireplace?

The good voltage of a thermopile is about 300 V or higher than this. Bad when it falls down, that is the bad sign of thermopile and there need to replace it.

What is the easiest way to reset a fireplace?

In order to reset it, turn “OFF” the power button. Then unplug the fireplace and leave it for a while. After that, plugin and turn the power button “ON.” It will automatically reset. 


Hopefully, you could fix your electric fireplace problem by following our above guides. If you still have any queries, feel free to ask us in the comment section. We’ll be back soon with a solution.

About William

William is the founder of He has real life practical skills in fixing smoker & heating appliance issues. He loves to share his knowledge & helps others in fixing their appliances & saving their money. William firmly believes that anyone can repair his or her unit with the correct guidance & knowledge. See more at about us.

18 thoughts on “Muskoka Electric Fireplace Troubleshooting [7 Easy Solutions]”

  1. I have a Muskoka electric fireplace. The flame works, but the heater/blower shuts off within 10 seconds of turning it on. The lights on the panel also shut off, but the flame continues. I’ve vacuumed everything and checked for lose wires. Suggestions?

    • Hi Chad

      Overheating is one of the major causes for which your fireplace’s heater/blower can shut off automatically after turning it on. Overheating damage your fireplace. You should check the overheating issue immediately.


  2. I have a Muskoka ASFELD electric fireplace, and all is working but the three bulbs , I have tested the bulbs and are ok.

  3. I just had new Muskoka electric fireplace installed on wall. All lights on the side blinks repeatedly and it will not come on. Can someone please share helpful information? Thx

    • Hi Kathy

      Generally, the sidelights blink in an electric fireplace due to a problem with the bulb that is not tight enough, a loose light plug, or a faulty switch. Check these issues to find out which one or more is responsible for the problem and fix it.

      Well, to fix your Muskoka electric fireplace that won’t come on, make sure you plug the power cable directly into the wall socket instead of an extension cable. Plus, check the fireplace for any defective wiring and fuse box for any tripped switches and fix it if get a fault. Also, check the fuse on the electric fireplace and replace it if needed.

      But as your unit is new, it will cover the warranty period. It would be wise to take help from the Muskoka Electric Fireplace support center.


  4. My wall mount Muskoka fireplace keeps shutting off after about 5 minutes. This is the second fireplace, same model, with the same issue. The first one lasted 6 months and it was replaced with the current unit which is only about 1 yr old. I have tried to maintain it by regularly removing dust and debris from the vents and it is free of any airflow obstruction. I have reset the unit several times but it continues to shut off. I’m beginning to think it’s a wiring flaw in the manufacturing of the Muskoka fireplace. Any ideas/suggestions? Thanks.

    • Hi Denise

      Generally, the Muskoka electric fireplace keeps shutting off after a few minutes due to improper maintenance or sometimes overheating causing airflow restriction, heater outlet blockage, and the temperature may have now reached the previous temperature setting, dirty heating elements & using of incorrect bulbs.

      Yes, you are cleaning your unit regularly. But please, check all the issues mentioned above again and find out the main reason behind the shutting off issue and fix it by following our solution guide on electric fireplace keeps turning off section from Muskoka Electric Fireplace Troubleshooting .

      If it doesn’t work, contact the Muskoka customer service center.

      Wish you all the best.

  5. Hi my muskoka electric fireplace doesn’t turn in but sometimes when it’s plugged in it flickers….not sure if it’s a bulb or a fuse can anyone help me

    • Hi Tracy

      Your Muskoka electric fireplace doesn’t turn on or flicker due to one or more reasons like a tripped circuit breaker, blown fuse, faulty pilot light, defective power cord, insufficient voltage supply, or loose or defective wiring connection.

      Check all the above issues one by one, try to find out the main culprit behind the problem & solve it by following the instructions given below-

      1. First, make sure that your fireplace is plugged in correctly with the wall socket.

      2. Also, it should be plugged into a standard outlet, and the maximum volt must be 120V.

      3. Then check if the main power button is on or off. If it is off, enable it.

      4. Fix the loose wiring.

      5. If the temperature has fallen down, the problem may occur. Set the temperature of the thermostat higher.

      Hopefully, your problem will be detected & solved.

      Wish you all the best.

  6. We had a Muskoka fireplace in storage and just open the box for the first time. It appears to be getting power but won’t turn on. The power switch is on but when we hit the flame button nothing happens. Please provide some advice. I no longer have the receipt and it’s been unopened in storage for 3 years since purchasing.

  7. My fireplace was working fine but suddenly now when i turn it on with flame a blower or fan will not shut off. What is the problem

    • Hi Susan

      Generally, a fireplace blower takes 15-20 minutes to turn on or off. If your fireplace blower won’t shut off even after 20 minutes, then the culprit behind the issue may be a faulty thermostat, bad wiring, or stuck relays.

      In this case, it’s better to hire a professional to fix the issue.

      Wish you all the best!

  8. I have a 28 inch Muskoka electric fireplace insert, MFB28WS, model 500997. When I turn on the fireplace, it makes a loud squeaking noise. Any suggestions on how to fix this? The sound appears to be coming from the bottom of the unit.

  9. The light and flame work fine but no heater, when I turn on the 700 switch it just goes back to off and the 1350 switch stays on but no heat or light on the switch

    • Hi John

      To fix the issue, first, check all the vents, air inlets & outlets & make sure they are blockage-free.

      In fact, a blocked inlet prevents air to circulate through the heating element. Consequently, the air is hindered to be heated & the unit fails to provide warm air to your room.

      However, if it doesn’t work, reset the fireplace.

      To reset, first, turn off the fireplace, unplug it, wait for 5 minutes & plug the unit back again.

      Hopefully, your fireplace issue will be solved.

      Best of luck!

  10. When the fireplace is plugged in there is a constant flame light. Will not turn off with power button. Once power button is pushed I will then get all functions to work. Turn off power all functions cease but flame light stays on. Since the main contactor on the control panel is NO I changed it out but the problem persists. I’m thinking now there must be a stuck relay for the light but how would it get power from a NO contactor.


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