Heat Storm Heater Troubleshooting [7 Easy Solutions]

The common Heat Storm heater problems include blowing cold air, unit not turning on, fan not working, fan working but not heat. Additionally, the heater not working after turning on, overheating, not shutting off is also the most common issues of it. 

heat storm heater troubleshooting

Don’t go anywhere if you are troubled by any of the above issues. We will clearly discuss the fixing procedures for each problem through this heat storm heater troubleshooting guide. So, stay connected with us. 

Heat Storm Heater Troubleshooting [7 Easy Solutions]

While operating a heater, you may face several problems. You may have to search in the heat storm heater manual to solve this. But it seems annoying and time-wasting for many people. 

To think about this, we have come here. Here you will find the seven most common problems with effective solving methods. Without any more delay, let’s get started.  

1. Heater Won’t Turn On

There are several reasons behind the heat storm heater won’t turn issue. The first and foremost reason is the malfunctioning of the thermostat. Also, broken and blocked air filters lead to this problem. 

Some other common reasons are insufficient air flowing, tripped circuit breaker, damaged power cord, and damaged circuit breaker. Anyway, try to fix the problem by the following instructions-


  • First, check the thermostat power. Always set the thermostat power high than your current room temperature. Don’t forget to check the wiring and battery of the thermostat.
  • Clean out all blocked air filters properly.
  • Make sure there is sufficient air flowing in the venting room.
  • If the unit is connected damaged circuit breaker, replace the breaker quickly. Also, check whether is correctly plugged in.
  • Verify all the power cords are not damaged and in normal condition. If so, replace them.
  • In the case of the tripped circuit breaker, either you have to replace it or connect the unit to a different outlet.

2. Heater Blowing Cold Air

If your heat storm heater not heating or blowing cold air, some quick solutions are needed. But before have a look through the possible reasons for causing this problem:

  • The heater is set on a “fan-only” setting.
  • The temperature of the thermostat is set too low than room temperature.
  • Loose wiring
  • Defective heater elements
  • The heater’s manual reset is tripped.


  • Set the heater to the correct mode.
  • If you find any loose wiring, first turn off the power. Then tighten all the loose wires, and it’s better to replace them.
  • Make sure the thermostat is incorrect setting. Set the power high than the room temperature.
  • Inspect the heater and check if there are any defective heater elements. You have to replace all the damaged parts with new heat storm replacement parts.  
  • If all the above process fails, try to rest the heater. You will find the process in the below sections. 

3. Heater Fan Not Working

Sometimes, you may face fan problems with your heater. It may stop working. The fan problem occurs when the wires are not connected to the fan motors.

Also, defective or broken fan motor, obstructed fan blades, lousy switch, and loose wiring connections will stop the fan’s normal working. No worries. The problem also can be solved by the below methods:


  • First, inspect the fan cover. Check whether there is any loose wiring. If there have, tighten or replace them.
  • Now check the power supply in the fan motor is okay or not. Use a volt meter to check it. If you find no or less power there, replace the fan engine. 
  • If others part like blades, or switch are damaged, you have to replace them. You may contact heat storm customer service to do this.

4. Fan Works But No Heat

In some cases, you may notice that your electric heater fan is working, but there is no heat.

Faulty heating coil, poor wiring connections, and defective heater elements will lead to this problem. Fix this issue with the below step-by-step guides.


  • First, start turning off the unit and unplug it from the main socket.
  • Then dismount the appliance if it is mounted on the wall.
  • Remove the control knob and thermostat job carefully. 
  • Now check if there are any loosened wires. Tight those wires correctly. Don’t forget to check the heater coil at that time

5. Heater Not Shutting Off

The electric heater does not shut off due to improper installation, or the venting room is not perfect for this heater.

Sometimes, poor insulation allows excessive heat loss. For that, the heater will not turn off. Follow our below instructions to fix this problem.


  • First, start by insulating all the exterior walls. 
  • Ensure that no extra air is entering the room by weather-stripping doors and windows.
  • You may add an extra heater into the room if the room is big enough.

6. Heater Overheating Problem

Sometimes your heat storm radiant infrared heater may get overheated after some while using. There are many reasons for causing this problem.

When there is improper venting and have any type of obstacles to flowing air, the heater will overheat.

After that, it enables the safety protection device, and the unit will automatically shut down. For solving this problem, you have to reset your complete heater functions. Here are the heater reset procedures for you:


  • First, turn off the heater and unplug it from the main outlet. 
  • Leave it for 5-10 minutes. Thus the heart will cool down in the meanwhile.
  • After 10 minutes, press the power button and hold it down while connecting the unit to the wall socket again.
  • Turn on the heater.
  • The heater is being reset, and then start the appliance as usual.

7. Heater Turns On But Not Working

Sometimes, it seems that the heat storm heater not working after turning in the power button. It is the most common problem and occurs for several causes. The dirty heater’s surface is one of them.

Some other reasons are filthy fans, clogged air filters, blocked back venting system. In short, lack of proper cleanses lead to this problem. So, try to keep the cleaning process regular of your radiant infrared heater. 


  • Before starting, bring it to mind to turn off the heater and unplug it from the circuit breaker.
  • Then, clean out the heater from the grill properly and remove all the debris from it. Clean the outer surface also.
  • Then, inspect the fan cover and take a look at the fans. Clean the fans and the entire area properly.
  • Besides all these, don’t forget to clean the air filters and back vents. Remove all the clogged specks of dirt from those. 
  • Then, install the heater and plug it into the wall socket.
  • Turn on the heater. Hopefully, it will start working.


Why does the “EH” show in my heater control panel?

The “EH” sign indicates that the heater is overheated and the fans are stopped working. In this case, you have to reset the heater.

Can I operate more than one heater at a time?

Yes, you can use it. But make sure that the heaters are connected to the different electrical circuits. Otherwise, it may cause a fatal accident.

Final Verdict:

In this article, we have listed the possible issues with the electric heater. Also, our suggested solutions instructions will go through any model of heat storm heater.

Hopefully, you can reach out to your heater problem and fix it by following our troubleshooting guides. Still, if you have any questions, you may ask us in the comment box. Thank you for staying with us.

About William

William is the founder of Fireplacehubs.com. He has real life practical skills in fixing smoker & heating appliance issues. He loves to share his knowledge & helps others in fixing their appliances & saving their money. William firmly believes that anyone can repair his or her unit with the correct guidance & knowledge. See more at about us.

16 thoughts on “Heat Storm Heater Troubleshooting [7 Easy Solutions]”

    • Hi Paul

      First, check if the air inlet is blocked or the air filter is dirty. If blocked and dirty, clean. Then find if the ambient temperature is higher than the thermostat setting. Finally, disconnect the unit from the outlet and allow it to stay cool for hours, and then again plug the heater into the outlet. Hope, you will get the solution.


  1. My heat storm heats really well but whenever I turn it off it runs another minute and blows cold air…this effectively cools down the area that I was trying to warm up. It’s a vicious cycle.

    • Hi Lish

      Your heater may run another minute after turning off due to blocked or closed air supply vents. Check the air vents whether they are blocked or closed in any way and open them if they are blocked.

      Well, to solve the cold air blowing issue, check the filters as maybe they are clogged which could be the main culprit behind the issue. First, turn off the heater and check. If you get them clogged with dust, clean them.
      Hope you will get the solution.


  2. E 1 anti tipping comes up even though it is level . Unplugged it the same code comes up . Is there anyway to correct this problem? This occurred when I took it out of the box

    • Hi William

      Have you cleaned the filter? If not, check the filter and clean it if necessary. Generally, E1 code comes up due to a clogged filter or a tripped tilt switch. To fix the tripped tilt switch, first, unplug the unit, then turn onto the side and back upright again, then plug the unit in.

      Hopefully, you will get the solution.

      Wish you all the best.

  3. Room temp is at 68 degrees. Heater temp shows 77 degrees. When I remove from wall temp on heater comes down from 77 to 70. Put it back on wall and temp rises again.

    • Hi Eugene

      Generally, this type of heating issue happens when your unit is improperly positioned. Plus, check the thermostat whether it is faulty or not. If you get it faulty, repair or replace it.


  4. Heater is plugged in to a wall receptical But, there doesn’t seem to be any power to it. We have tried several wall recepticals and continue to have the same issue. We bought the heater from Amazon on November 16, 2022. I’m really disappointed that we’ve only used it for a little over two months. I know $100 doesn’t seem like much to some but, when you have a fixed income it is. Thank you for your attention to this matter.

    • Hi Cathy

      You are absolutely right. When we earn through hard work, $1 becomes much more to us.

      Well, to fix the issue, it would be wise to check the manufacturer’s manual for warranty coverage & contact the manufacturer’s customer support center before doing anything by yourself.

      Wish you all the best!

  5. My second heater won’t connect to my WiFi. The first one I bought works just fine and yes it’s plugged in at different outlets.

    • Hi Yeny

      In this case, it’s worth contacting the manufacturer’s customer support center or your local dealer to inspect your unit to find out the main issue & fix it.

      Best of luck!

  6. My heater is on the floor. It is set at 68 but still comes on while showing 73 or 74. Sometimes just for a few seconds, and sometimes keeps running.

    • Hi Vicki

      To fix the issue, first, ensure blockage-free airflow & the air can circulate in your room properly. Plus, unplug the unit from the wall outlet for 2 hours. Then, plug it back & monitor it.

      If it doesn’t work, contact the manufacturer’s customer support center.

      Wish you all the best.


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