White Rodgers Intellivent System In Lockout [5 Easy Solutions]

White Rodgers Intellivent system in lockout can be a result of several errors like- a malfunctioning pump, ignition lockout, lack of power, incorrect water pressure, and blockage in the system.

white rodgers intellivent system in lockout

In this article, we’ll walk you through the entire process of getting your heater out of lockout mode. Keep on scrolling! 

White Rodgers Intellivent System In Lockout [5 Easy Solution]

A water heater lockout is a shut-down mechanism that occurs when a water heater fails to operate within certain parameters. Your Intelli-Vent system error codes shown on the display have a specific meaning.

You need to solve the issue first and make the error code go away. After that, you’ll need to reset your heater. The most common reasons for water heater lockout are discussed below as well as what you can do to solve them.

1. A Malfunctioning Pump

A malfunctioning pump can make your water heater enter lockout.


Here’s what you need to do in case your water heater pump is malfunctioning.

  • Check to see if the power socket is turned on if the heat pump isn’t working. 
  • Inspect whether the heat pump’s fuse has been tripped or blown if the power source is on and it is still not operating. If the fuse is the problem, depending on the situation, reset or replace it.

2. Ignition Lockout

Your heater has an ignition lockout when the water heater has tried three times to start but failed. When this happens, the water heater’s display will show an ignition lockout fault.


If your water heater is giving you an ignition lockout error, have a Gas Safe professional look at the ignition lines and probe.

3. Water Pressure Too Low/High

Every heater model operates best at a specific pressure level. You need to know yours. Check the sides of your heater for the recommended pressure or go through the user’s manual.


You should try the following to fix this issue:

  • Using the water heater filling loop, add water to build pressure. However, keep in mind that a loss of pressure usually indicates a leak in the central heating system, which must be repaired first. 
  • Bleed radiator valves with a bleed key to minimize water pressure.

4. No Power

A faulty display board, a blown fuse, or tripped electrics in your house can all lead to a water heater lockout.


You may need to get the display board replaced or repaired. If you have a blown circuit fuse, identify which one is causing the trouble and fix it. Restoring power to your heater this way should work,

5. Blockage in the System

If there’s a blockage in the water heater system, it may cause a lockout.


You’ll need to-

  • Check for frozen condensate pipes, especially on cool mornings and during the winter. You’ll need to thaw the frozen pipe. You can read how to thaw a frozen pipe.
  • Heating sludge accumulation in the radiators and pipework is another major cause of clogs. You can pour baking soda into the pipe. The baking soda will deodorize and clean the pipe while also breaking up the black sludge as a nonabrasive agent. Add boiling water and let it sit and do its work. Run the faucet.

How To Reset White Rodgers Intelli-Vent

To restore operation once a flammable vapor lockout has been imposed, a manual reset must be done.

After the hazard has been removed and it is safe to reset the water heater,  a qualified service worker or you can do the following-

  • To perform a manual reset, switch off the electricity to the water heater for 10 seconds.
  • Restore the water heater’s power.
  • Within 10 seconds of resuming power, concurrently push the two temperature adjusting buttons until the left (green) “Vacation” LED blinks (approx. 5-second delay). Release both buttons once the Vacation LED begins to blink.
  • Press both temperature adjust buttons simultaneously for another 10 seconds, or until the Vacation LED is steady (approx. 5-second delay).
  • When you release both buttons, the microprocessor will clear the FVS lock-out, allowing the regular operation to resume.

White Rodgers Intelli-Vent lockout reset procedure is pretty simple. So, if you feel up to the task, we see no reason to hire a professional. After setting your heater should be out of lockout mode.

When Your White Rodgers Intelli-Vent Will Not Reset

Unfortunately, the computing capacity of an Intelli-Vent is not comparable to that of a PC or laptop. It will attempt to identify the most likely trouble code.

However, this does not imply that it is true or that it is the sole flaw in the system. So, before resetting your heater, you may need to run through several checks to rule out any other potential issues.

  • Check the heater pump to see if it’s too hot. The presence of a hot pump indicates the presence of seized internal components. You may need to service your heater if this is the case.
  • Water heaters generally should have a pressure of 1.3-1.5 bar. When pressure is out of that range, your boiler may not reset.
  • Inspect the PCB for proper function. Without a working PCB, a boiler will immediately lockout, as this unit permits communication between all of the boiler’s electrical components.
  • Make sure the heater is getting power.
  • Ensure a good heat flow and that there are no clogs in the system.


Does gas turn off when the pilot goes out?

Yes, the gas turns off because all modern-day gas appliances with pilot lights usually contain a fail-safe system that is there to shut off the gas supply to the appliance if the pilot light goes out.

What is the most common problem with a gas hot water heater?

Pressure relief valves, leaks, sediment, drain valves, anode rods, and dip tubes are all typical concerns with all types of water heaters.

How long does it take to get hot water after relighting the pilot?

A full tank of water takes thirty to forty minutes to heat with an ordinary gas heater. The exact time will be determined on the capacity.

Is it cheaper to leave a hot water heater on all the time?

It is a common misconception that leaving your hot water on all the time can save you money. It is more cost-effective and energy-efficient to turn on your boiler only when you require hot water.

How do I know if my thermocouple is bad on my furnace?

When you can manually light your pilot but the flame goes out as soon as you let go of the manual gas feed valve, the thermocouple is most likely bad.


Hopefully, our 10-minutes guide on White Rodgers Intelli-Vent system in lockout has helped you figure out your problem. Water heaters as well as other electrical appliances, as they get older, more error codes start popping up. Maintaining your water heater well is the best way to make it last for years.

Focus on maintenance and you’ll save a lot of money in servicing and replacements. Although, it does take effort. Cheers, and enjoy the hot showers!

About William

William is the founder of Fireplacehubs.com. He has real life practical skills in fixing smoker & heating appliance issues. He loves to share his knowledge & helps others in fixing their appliances & saving their money. William firmly believes that anyone can repair his or her unit with the correct guidance & knowledge. See more at about us.

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