Whitfield Pellet Stove Keeps Shutting Off [5 Easy Solutions]

Whitfield Pellet Stove keeps shutting off for several issues like dirty burn chambers, faulty temperature limit sensors, defaulter photo-eye (for newer models), pellet fuel quality and feed, and other minor problems.

In this article, you will learn how to mark down such problems and come up with a fitting solution. So, keep a close look at every segment. 

Whitfield Pellet Stove Keeps Shutting Off [5 Easy Solutions]

As you have somewhat got an idea of the causes behind such a mishap, let’s head down to the solutions.

1. Clogged or Dirty Burn Chamber

A dirty chamber or clogged chamber may contain a significant amount of ash or other clinkers.

In such cases, the burner grates get overfilled, resulting in absorbing unburned pellets. In return, the debris will prevent the fuel from burning. Thus the pellet stove will shut down after a while.


  • Inspect the burner casket first. Look for ashes formed inside the grate.
  • As you might see that there is too much ash and clinkers blocking the entire grate, take the grate scraper tool and scrape out the excess debris. 

Note: You can also read how to fix Kozi pellet stove problems.

2. Damaged Temperature Sensors

There are two temperature sensors in your Whitfield Pellet Stove. The first one is the low-limit sensor and the other one is the high-limit sensor.

The low-limit sensor triggers itself once the combustion cycle is complete. It maintains the flame rate by controlling the fan speed. 

On the other hand, the high-limit sensor performs a safety protocol that shuts down the pellet stove once it crosses the higher temperature safety limit.

One of these sensors is either misplaced or damaged. Whatever the case is, you will have to inspect and follow the said instructions to cure the problem. 


  • If the Whitfield Pellet Stove is shutting down within the first 5 minutes, that indicates a low-limit sensor failure. You will have to check the condition of the sensor. If it is unharmed, then you will have to check the positioning and the connections.
  • Now, if it doesn’t have any placement issues, you will have to bypass the sensor. You will find a separate section on how to bypass your low-limit sensor in the following segment. If your stove runs properly after the bypass, you will have to replace the low-limit sensor. 
  • For the high-end, place the sensor in the right place. If everything is in order, the sensor is most likely damaged. You will have to bypass the sensor to know about the condition.
  • After a bypass, if the stove is running properly, then you will have to replace the sensor. This applies to both sensors.

3. Faulty Photoeye Flame Sensor

Newer models have photoelectric sensors that sense the flame itself. So, these sensors can give you great accuracy in terms of temperature management.

However, misplacement or dirty sensor lens can affect the pellet stove. Find a fitting solution to this problem from the following section down below.


  • Check the sensor position first. It will have to point the lens directly to the flame. Turn off the stove and let it cool completely. 
  • To adjust the position, take a laser pointer light and point it from the sensor to the flame source. If it is slightly off-point, readjust the lens. 
  • A dirty lens can also affect the temperature reading of the flame. So, to avoid that, you will have to clean the lens to have an accurate reading. 

4. Incorrect Fuel Feed

It is very crucial to control the fuel feed control. Many pellet stoves can burn either wood or pellets. Perhaps the biggest challenge of keeping fire on is the fuel intake rate. 

If you are dumping too many pellets, then it will extinguish the fire. Less fuel will also create smoke and result in an instant shutdown.


  • Read the Whitfield Pellet Stove manual for instructions in pellet intake. Follow the advice instructions to maintain a steady flow of fuel.

5. Low Pellet Fuel Quality

Low fuel quality can be hazardous for your Whitfield Pellet Stove. It will generate too much smoke or ash. These will trigger the sensors and your pellet stove will shut down suddenly.


  • Always buy a good quality pellet fuel or find a Whitfield-recommended brand of fuel. Do not use any other low-grade fuel to avoid such issues.

How To Bypass the Temperature Sensors of Whitfield Pellet Stove

You may need to bypass your temperature sensor to check the conditions of your pellet stove. Follow the said instructions step by step.

Bypassing Low-Limit Sensor

  • Switch off your Whitfield Pellet stove and let it cool down completely.
  • Now, locate the low-limit sensor connection on the connection board.
  • Once you have found the desired sensor connections, take a jumper wire and hardwire the entire sensor. Thus, the bypass is complete.
  • Plug the stove in and turn it on now.

Bypassing High-Limit Sensor

  • Let the stove cool down completely.
  • Take a jumper wire or clip, then connect both ends of the sensor together.
  • Now, turn on the stove and enjoy!


Are Whitfield Pellet Stoves discontinued?

Yes, Whitfield Pellet Stoves are discontinued and the production line no longer produces such stoves. 

Can I order Whitfield Pellet Stove parts online?

Fortunately, despite being an old and discontinued pellet stove, you can find parts for Whitfield Pellet Stove parts on Amazon, eBay, and other websites.

How many years will your Whitfield Pellet Stove last?

Normally, with great care and maintenance of your pellet stove, it can last for 12-15 years.

Final Thoughts

You have learned about all the solutions to your ‘Whitfield Pellet Stove keeps shutting off’ problem.

If you are facing other problems regarding the Whitfield Pellet stove, knock us in the comment section below. We’ll back to you ASAP.

About William

William is the founder of Fireplacehubs.com. He has real life practical skills in fixing smoker & heating appliance issues. He loves to share his knowledge & helps others in fixing their appliances & saving their money. William firmly believes that anyone can repair his or her unit with the correct guidance & knowledge. See more at about us.

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