Avalon Pellet Stove Troubleshooting [10 Easy Solutions]

Avalon has sold over a thousand of their pellet stoves. This information is sufficient to realize just how popular this device is. And the reason behind this popularity is obviously their marvelous efficiency.

However, despite being an impressive device, the Avalon pellet stove can have a few problems. But, the good news is these stove problems are easily solvable and we have all the solutions just for you.

Here take a look at the 10 most common Avalon pellet stove troubleshooting and fix whatever problem you have with your pellet stove.

10 Most Common Avalon Pellet Stove Troubleshooting

If your pellet stove is showing signs of defect, then don’t worry. Take a look at these 10 troubleshooting and act accordingly. This should solve your problem instantly.

1. Heater Doesn’t Start


  • The heater is not properly plugged in
  • The power button is not turned “ON”
  • The start button wasn’t pressed
  • The power supply has been cut
  • The fuse has blown


  • Plug the heater in
  • Inspect the fuse 
  • If the fuse is blown, call a professional for help

2. Firepot Overfilled on Startup


  • Firestarter was lit while the burner rate was set on “HIGH”
  • FIre starter didn’t ignite
  • Air control wasn’t pulled out after the burner rate was set on “HIGH”


  • Restart the heater
  • Check the ignitor and try to light it
  • Remember to pull the air control out, before setting the burner rate

3. Fire Starter Goes Out Soon After Lighting


  • The heater wasn’t turned on
  • The start button wasn’t pressed
  • Dirt and debris is clogging the burner


  • Examine if the heater and the start button are activated
  • Clean the burner properly

4. Weak and Dark Orange Flame Generating Black Smoke


  • Air Control is set too low
  • The fire pot is possibly clogged
  • Pellets are not properly processed
  • Exhaust ducts are clogged
  • Air is leaking from the stove
  • The whole exhaust system is clogged


  • Adjust the air control settings
  • Clean the fire pot thoroughly
  • Properly clean the exhaust system and the exhaust ducts
  • Use perfectly processed pellets
  • Look for air leakage and call an expert if needed

5: The Flame Is Okay But The Exhaust Are Smoky


  • The heater just started
  • Bad pellet quality


  • Keep the heater turned on for at least 15 minutes
  • Change the pellets
  • If the problem persists, call the service unit

6. Fire Pot Is Overfilled With Pellets


  • Air control is too far in
  • Firepot is plugged
  • Air is leaking from the stove
  • The exhaust duct and the exhaust system is clogged


  • Pull out the air control and set it to a perfect level
  • Clean the firepot
  • Call a professional if the air is leaking
  • Clean the exhaust duct and the exhaust system thoroughly

7. Pellets Not Feeding


  • Unprimed auger
  • Insufficiency of pellets
  • The power button isn’t turned “ON”
  • The start button hasn’t been pressed
  • The power supply has been cut
  • Fuse has blown
  • Auger flight has jammed
  • Power outage
  • The Pellet vent has been blocked


  • Restart the heater
  • Manage well-processed pellets
  • See if the power button is “ON” and the start button is pressed
  • Inspect if the power supply is okay
  • Examine the fuse to see if it’s okay
  • Clean the auger flight 
  • Check if there is a power outage
  • Clean out the pellet vent

8. Smokey Smell In The Room


  • The flue is not properly sealed
  • Momentary power outage
  • Check if the automatic safety feature has shut off the stove


  • Seal the flue system properly
  • Fix the power system
  • Disable the safety feature and restart the stove, if there is no issue 

9. Heater Turns Off When Hopper Is Full


  • There is a power outage
  • The automatic safety feature has turned off the stove
  • Auger is jammed


  • Fix the problems with the power supply
  • Restart the stove after disabling the safety features
  • Clean the auger 

10. Fire Goes Out With Low Burn


  • The air control is too far out
  • Air is leaking from the stove


  • Push in the air control in the perfect manner
  • Fix the air leakage problem


What does Error 2 mean on a pellet stove?

Error code 2 in Avalon pellet stove means:

  • The hopper is empty
  • Jammed auger output
  • Bad fuel quality

Why do pellet stoves smoke?

Pellet stove smokes because it uses real flames to burn fuels (pellets). When the pellets brun, it generates smoke. 

Why is my pellet stove not blowing heat?

Your pellet stove is not blowing heat probably because:

  • Heat setting is on low
  • Insufficient air-to-pellet ratio
  • Bad pellet quality

Why does my pellet stove keep shutting off?

Your stove can keep shutting off due to:

  • Too much dirt
  • Faulty area pavement
  • Wet pellet

Why are my pellets not burning?

Your pellets are not burning probably because:

  • The inlet cap is blocked
  • There is leakage or damage in the inlet cap
  • The pellets are bad

How do I circulate the heat from my pellet stove?

To circulate heat from your pellet stove you have to:

  • Turn the fan on to help heat circulation
  • Make sure your ceiling fan is rotates clockwise
  • Run the ceiling fan at the lower speed

What is the best setting for a pellet stove?

It is best to use a pellet stove at 2 or 3 instead of 4 or 5.  Higher heat setting means lower efficiency.

What causes a lazy flame in a pellet stove?

Mainly the lack of air causes a lazy flame in a pellet stove.

Why am I getting so much ash in my pellet stove?

Too much ash means poor efficiency. You will get too much ash if you feed too much pellet to the stove.

How to reset a pellet stove?

There are two ways to reset a pellet stove:

  • Don’t feed pellet to the stove and let it run out of pellets
  • Turn the pellet stove off and on again after a few minutes

Can you heat your whole house with a pellet stove?

Yes, you can heat up a house using a pellet stove.

In fact, it can be a great option if you want to save some money while heating up the whole house.


Your Avalon pellet stove can have many more problems with its parts. Its overall functionality can be hampered due to many reasons.

But you shouldn’t have any problem dealing with these issues if you know all about the stove manual and the troubleshooting we have discussed here.

Well, if you have any queries, you can leave them in the comment section below.

About William

William is the founder of Fireplacehubs.com. He has real life practical skills in fixing smoker & heating appliance issues. He loves to share his knowledge & helps others in fixing their appliances & saving their money. William firmly believes that anyone can repair his or her unit with the correct guidance & knowledge. See more at about us.

4 thoughts on “Avalon Pellet Stove Troubleshooting [10 Easy Solutions]”

  1. my pellet starts and burns and then a half hour to an hour later
    everything shuts off it might restart itself and a short time later shut down completely. I cleaned everything I could see and it still shuts down.

    • Hi Charlie

      Generally, this type of problem happens due to dirt in the unit, improper air adjustment that won’t provide sufficient heat to trip the sensors, and pellets may not be feeding into the auger properly due to any broken part.

      First, clean your pellet stove, and then check the other issues and fix them if they are faulty.

      If it doesn’t work, take help from a technician.


    • Hi Sarah

      Low buzzing sound is not a matter of panic.

      However, your pellet stove won’t srart due to one or more reasaons like lack of airflow, moist or poor quality pellets, a bad igniter, or gaskets issue.

      Well, to fix the problem first, clean all the vents, inspect the gaskets & repair or replace them if needed.

      Also, adjust the airflow or damper setting & air-to-pellet ratio.

      If all these don’t prove effective, then, check the igniter & replace it if you get it faulty.

      Hopefully, your problem will be solved.

      Wish you all the best!


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