Pleasant Hearth Gas Fireplace Troubleshooting [9 Easy Solutions]

Some of the most familiar problems in the gas fireplace are pilot sparks but no ignition, the flame goes out, the burner does not light, unwanted odor problem, the heater is whistling or constantly shuts off, and there is no spark at the pilot.

If you face trouble from any of the above problems, our comprehensive article will be much helpful to you. Today, we have come here bringing Pleasant hearth gas fireplace troubleshooting. Stay connected to know all in depth.

Pleasant Hearth Gas Fireplace Troubleshooting [9 Easy Solutions]

Here, you will find the clear causes for every problem and the active solution procedures for each of them. Moreover, all the solution methods are effective and quick working. So, without any delay, go through our gas fireplace troubleshooting guide.

1. Pilot Sparks But No Ignition

Sometimes it seems that the ignitor button is pressed, fireplace pilot/ODS sparks but no ignition. There are a few reasons behind this problem. Either the gas supply is off, or the shutoff valve is completely closed. Also, when air enters the gas line, no ignition problem creates. 

Other possible causes are blocked ODS with specks of dirt, incorrect gas regulator setting, and the control knob is not in the pilot position properly, low gas supply, the control knob is not firmly pressed in, etc. Anyways, we also describe effective solutions method for this problem.

Solutions:

  • At first, if you can see the gas supply off, carefully turn it in.
  • Then properly open the equipment shutoff valve.
  • When you press the ignition button, you must firmly push in the control knob as well. 
  • If air enters the gas line, removing it is not a big deal. Just hold down the control knob. Repeat this ignition operation until air is removed thoroughly.
  • Then, try to clean the clogged ODS.
  • Place the control knob in the pilot position.
  • If there is a problem with the gas regulator, replace it.

2. Pilot Lights But Flame Goes Out

If you see that while the control knob is pressing, ODS lights, but the flame goes out. No worries, the gas fireplace flame goes out troubleshooting will help you in this case. We also highlight the cause of this problem. First read through carefully.

The control knob is not fully pressed in or pressed on long enough, the shutoff valve is not open, damaged thermocouple or loose connection of it, or damaged control valve.

Solutions:

  • When pilot lights, press the control knob for about 30 seconds
  • Tighten the thermocouple replace or connection it if needed.
  • If the control valve is damaged, you must replace it. It would be better to contact customer service to do this. 

3. No light on Main Burner Flame

Sometimes, the burner does not light after pilot lit. This is so annoying and such a significant obstacle to operating the appliance. Now let’s know the possible reasons for causing the problem. 

If the burner of your fireplace is clogged with dirt, the burner will fail to light. Again, when the diameter of the burner office is too small, the problem appears. Also, for low gas pressure in the inlet will occur light problem. Now, have a look at the corrective actions.

Solutions:

  • At first, clean out the burner orifice properly. 
  • If you notice that the burner orifice diameter is too small, you must contact the manufacturer.
  • Last, in the case of inlet low gas pressure, you must contact a gas supplier to fix that. 

4. Heater Produces Unwanted Odors

While operating, you may notice that the fireplace heater is producing unwanted odors. This odor is really unbearable. Sometimes this problem will lead to a big accident. You must need to fix this problem as soon as possible. 

Sometimes heater burns vapor from odor-causing products like paint, hair spray, plastic, glue, etc. For that, the odor may come out. Most importantly, you will notice that order when the gas starts leaking. Or sometimes, insufficient fuel or propane supply in the tank will derive this problem. 

Solutions:

  • First, keep away odor-causing products from the heater. To get rid of the odor, ventilate the room properly.
  • Next, if the problem is gas leaking, fix all the leaks. Or better contact with customer service.
  • In the case of a vacant tank or low fuel supply, refill the tank properly. 

5. Heater Whistling When Burner Lit

Sometimes, you can see that heater produces a whistling noise when the burner is lit. If you turn the control knob to the high position but the burner is cold, the heater starts whistling. Some other possible causes are entering the air in the gas line, blockage in air heater passageways, or clogged burner orifice. Anyways, fix the problem by the following methods:

Solutions:

  • Turn the control knob into a low position. If your burner is warm, let it cool for some while. 
  • After that, start burner ignition operation to remove air from the gas lone. Do this continually until the air is released.
  • Clean out all clogged dirt from the burner orifice.
  • If those processes do not work, you should contact customer service. 

6. ODS Operates But Heater Shuts Off

While ODS is operating, you may see that the fireplace heater constantly shuts off. If there is not enough fresh air available in your appliance, this problem will appear. Also, when the pilot/ODS is clogged with dirt or for low line pressure, the heater will shut down at the time of pilot operation. However, now have a look through the solution processes.

Solutions:

  • Arrange enough ventilation. Thus, air passes through quickly. Open the window or door for better action.
  • You have to contact a gas supplier to fix low line pressure.
  • Clean off pilot properly and ensure there is no clogged with dirt. 

 7. No Sparking at Pilot

The most common problem in Pleasant Hearth Has fireplace is no sparks at the pilot, but the ignitor button is pressed in. Several reasons are responsible for creating this problem. Some possible causes are the ignitor electrode broken or positioned wrong, and the ignitor electrode is not entirely connected with the ignitor cable. Additionally, the pilot is not sparking with a damaged ignitor cable or pinched or wet. Don’t get hassle. We also describe the active solution for this problem.

Solutions:

  • At first, start by replacing the electrode.
  • If needed, replace the ignitor cable also. 
  • If the ignitor cable is pinched with any metal things, carefully free it from metal things. Dry out the cable perfectly.
  • It would also be better to replace piezo ignitor.

FAQs:

What are the possible causes for delayed ignition of the main burner?

When the manifold pressure is too low, and the burner orifice is blocked with dirt, you may see delayed ignitor of the burner. 

Why is there a high yellow flame during burner combustion?

If the gas reflector of the fireplace is defective, you can see a high yellow flame on the burner. Also, not enough air availability and low inlet gas pressure are the possible causes of this type of flame. 

Why is the burner backfiring during flaming?

Either the burner orifice is blocked or damaged. Sometimes, for damaging gas reflectors, the burner starts backfiring.   If needed, you may need to replace the computer burner.

Final Verdict:

Hopefully, our complete guide has seemed much beneficial for you. It is also our hope that you have fixed your fireplace by following our guide. Still, if you have any queries related to it, you may ask us in the comment section. Thank you for being with us.

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