Masterbuilt Electric Smoker Temperature Problem [Ultimate Guide to Solve]

Here is everything you need to know about Masterbuilt electric smoker temperature problem and its ultimate solution. Reading the whole article, you will also learn:

  • 7 more common masterbuilt electric smoker troubleshooting
  • Simple ways to avoid temperature issues
  • How to maintain your smoker
  • Easy ways of cleaning your masterbuilt smoker
  • Safety tips while using your smoker
  • And charcoal smoker vs gas and electric smoker

So, let’s explore everything…..

Table of Contents

4 Masterbuilt Electric Smoker Temperature Problem [Easy Solution]

You know MasterBuilt Electric Smoker is a reliable smoker for smoking meat and food with juicy smoke flavor. But improper use of this smoker may turn out a lot of issues that will interrupt your cooking process. As a result, the worst thing is- you can get an uneven and bitter taste from your smoked food.

Among all the issues, the Masterbuilt electric smoker temperature problem is the most common and annoying issue for bbq food lovers. However, while facing the temperature problem with your smoker, you may face the following 4 troubles. 

  • Masterbuilt Electric Smoker Overheating
  • Masterbuilt Electric Smoker is not Getting Hot Enough
  • Masterbuilt Smoker Keeps Shutting Off
  • Masterbuilt Smoker Temperature Control Issues

In this Masterbuilt smoker troubleshooting guide, we are going to break down everything and provide you the solution to these 4 problems. So, if you go reading the article, we can confidently declare, smoking with your most reliable smoker will be fun getting rid of this temperature problem. Now, let’s jump into this guide right here.

1. Electric Smoker Overheating

Masterbuilt electric smoker overheating is the first problem for people who smoke for the first time with a masterbuilt digital electric smoker. The normal temperature of a smoker is 200 to 250 degrees.

However, some of us get above heat than normal like 275 or 295 degrees. Even though, we set all of the dials as low as possible as we can, in return, our meat smokes so fast. Don’t worry. Here is the solution.


The possible reason behind overheating the MES of a digital electric smoker is- too much airflow coming from elsewhere.

  • You can get rid of this problem by turning the vent off a little bit. If you need more to close the vent, then do it. 
  • If the smoker has multiple dials, then turn a dial completely off and smoke with just a dial. 
  • Therefore, you can also use a water pan and put ice cubes in the pan. 
  • Using less fuel in the smoker will be another effective way to avoid the overheating issue. 

Trying all of these will help you to get rid of the problem. If anyone of these fails to solve the issue, contact the Masterbuilt support team.

2. Smoker Not Getting Hot Enough

Another problem we often face with MES is- the Masterbuilt electric smoker is not getting hot enough or smoke enough for smoking the meat. Here are some reasons behind this issue:

  • You may not use the proper fuel
  • The chip tray may come loose
  • The chip tray may remain unclean


Masterbuilt Electric Smoker doesn’t provide enough heat to cook the meat evenly for using improper fuel. In this case, you can use quality wood chips or chunks like oak or hickory

Some of us soak the wood chips to let them not burn quickly. But we recommend you not to soak the wood as it is not heating the smoker enough. Another reason behind uneven heating is the chip tray of the smoker. If it comes loose from the burner element, it doesn’t allow enough heat to get to the chips. 

So, you can alleviate this problem by getting it back on the burner element. Also, make sure you clean the chip tray clean and bring it near to the burner element. 

3. Smoker Keeps Shutting Off

When your Masterbuilt smoker keeps shutting off, remember, the following 3 possible reasons are working behind it.

  • The first reason is the bad control unit. The smoker keeps shutting off if you have MES Generation 2. It comes with controls built into the front edge. Because of this design and bad control, the smoker turns off often. 
  • Plus, a blown fuse in the electric panel is the possible cause of your Masterbuilt electric smoker won’t stay on.
  • Then getting rust can be another cause of your smoker keep shutting off. As you know, with the growth of your smoker age, it gets rust, and that rust affects the power connection.


The best solution to Masterbuilt electric smoker digital control problems is just replacing the thermostat temperature control. Also, make sure there is no loose wire in the digital control or fix the blown fuse. 

Striking with a sharp blow to the left side of the digital control may also fix this problem. However, we recommend you call MB and get a new control. 

Then make sure you clean your smoker perfectly after every use. And don’t forget to keep your smoker in a dry place after cleaning. You can store the smoker in your garage or your store room. It will prevent your smoker from getting rust.

4. Smoker Temperature Control Issues

Masterbuilt smoker temperature control issues like overheating or not getting enough heat or smoke are some common problems newbies face.


We already provide the solution to both of the issues in this guide. So, check out the above section again. However, you can close down the vent a bit if your smoker gets too hot. On the other hand, do the opposite if your smoker is not getting hot enough. Otherwise, call Masterbuilt to get help from their support team. 

4 Ways to Avoid Temperature Issues

Here are 4 ways to avoid your MB temperature issues:

  • MB is a slow smoker. So, let this smoker have enough time to smoke meat or your food. But don’t forget to have a look at the temperature reading to avoid the temperature issue. Plus, you can use meat probe in your masterbuilt smoker to check the internal temperature of your meat to have better-smoked meat. 
  • Before using your smoker for the first time, don’t forget to preseason it. Here you can learn how to season masterbuilt electric smoker perfectly but easily.
  • Preheat this smoker before smoking meat. 
  • Don’t cover the rack with aluminum foil and don’t overload this smoker with food. 

Masterbuilt Smoker Temperature Range

The exact temperature to cook in a masterbuilt electric smoker is from 100-275 °F. So, when you want to get the perfect smoked flavor in your smoked foods, whether it is meat or pork or poultry, smoke your foods at 225 °F. You will get a super juicy smoked flavor.

 7 More Common Masterbuilt Electric Smoker Troubleshooting

Below we will break down some issues about Masterbuilt Electric Smoker, their symptoms, and the solution as well. 

1: MasterBuilt Electric Smoker Won’t Turn On


  • The main power switch of the circuit breaker is turned off.
  • Damaged extension cord.
  • Faulty circuit breaker.


  • Make sure your turn on the main power switch.
  • Replace the extension cord.
  • Replace the circuit breaker.

2: Meat Probe Temperature Does not Show on Display


  • The meat probe doesn’t function well or it’s malfunctioning.


It would be best to contact the Masterbuilt Support Team. Use this number to contact: 1-800-489-1581.

3: Grease Leaking Out of the Smoker


  • You failed to keep the drip pan in its place.
  • Build up excess grease or oil in the smoker.
  • The drain tube doesn’t function properly.


  • Position the drip pan perfectly
  • Clean your smoker
  • Keep the drain tube in its place

4: Smoker Takes an Excessive Amount of Time to Heat Up


  • You plug the smoker into an extension cord.
  • Fail to close the door properly
  • The controller doesn’t function well


  • Plug the smoker into a standard outlet
  • Close the door and secure the latch properly
  • Contact MasterBuilt 

5: Power Light Won’t Come On


  • Not plug into an outlet
  • House breaker gets tripped
  • The controller does not function properly


  • Ensure you plug the unit into an outlet
  • Never plug in other electric appliances on the same outlet and check the house breaker.
  • Contact Masterbuilt

6: Masterbuilt Electric Smoker Won’t Smoke

When you notice your masterbuilt electric smoker not smoking, the possible causes are:

  • The chip tray is missing the direct contact with the smoker element
  • The pan may be too thick 
  • The smoker chip tray is not cleaned properly


  • Make sure the chip tray is contacting the smoker element perfectly
  • Ensure the chip drawer is directly placed over the heating element
  • If the pan is too thick, you can have a foil pan and put a few chips
  • Clean the chip tray perfectly. Hope doing all these, your Masterbuilt will smoke perfectly from now. 

7: Masterbuilt Smoker Heating Element Not Working

When you notice your smoker heater element is working, mind, the following are the reasons:

  • The terminal end which gets plugged into the heating element is either burned or melted completely.
  • And your heating element is completely damaged.  


  • Replace the terminal end that plugs into the heating element. Then plug it again. You will find your smoker heating element is working fine again. 
  • If you find your heating element is dad, then find a new one and simply replace it.

MB Smoker Cleaning Issues & Tips:

Cleaning your smoker after every use will dramatically enhance its performance. Also, it will reduce the troubling issue with your digital smoker including temperature problems. So, let’s know the perfect way of cleaning a masterbuilt smoker.

  • Use mild dish detergent to clean the wood chip tray, drip pan, drip pan, water bowl, rack, and tray. Then, wash them away with clean water and dry them. Also, don’t forget to wash the overall cooking space after every hot smoking or cold smoking.
  • Keep the wood chip loader and holder always neat & clean. 
  • Use a damp cloth to wipe down the interior parts like the meat probe, light cover, and glass door. 
  • After every use, make sure you clean the inside seam and door seal. 
  • Make sure you unplug the unit and let it cool enough before cleaning it. 

MasterBuilt Smoker Safety Issues and Tips:

  • Turn off the control panel first and then unplug the electric cord from the outlet
  • Never put the drip tray on the rack as it is built to keep it in the bottom area of the smoker
  • Be safe when removing the parts like the smoker box, tray, or anything else from the smoker. Otherwise, you may burn your skin. 
  • Only use the parts by recommended Masterbuilt. 
  • Don’t lug around the smoker when using it. 

Which One is Better- a Charcoal or Gas or Electric Smoker?

All three types of smokers (charcoal, gas, and electric) have upsides and downsides. Which will be best for you depends on your smoking skills, fuel source availability, and other criteria. This section will let you know both plus and minus each of the smokers carry and decide which one to pick. Here we go.

Smoking Quality & Results

Undoubtedly, a charcoal smoker provides juicy, more tender, and delicious smoking results compared to a propane smoker or an electric smoker. But it takes time and requires a lot of skills to gain the result by using a charcoal smoker. 

Alternatively, a gas smoker and an electric smoker are super easy to use, and you don’t need to have any prior cooking skills to get better-smoked food. You can effortlessly cook the meat or smoke without having any additional skill set with your gas or electric smoker. 

Ease of Use

Running a charcoal smoker is more complex than anything in the smoking world. It’s challenging to maintain the smoke level, smoker’s temp range and take a lot of time to light up the smoker. Also, you need to check often to see whether you are cooking at optimal temperature or not. 

On the other hand, you can light up the gas smoker or your digital electric smoker instantly and control it with ease. But an electric smoker will be your best trait if you look for a smoker that is super simple to use.

Just plug the unit into an outlet, turn the switch on, and set the cooking time and temperature. Immediately, you will enjoy juicy smoked food with your family members or friends.


All types of smokers require regular maintenance like cleaning cooking grates, grease trays, water pans, and ashes if it’s a charcoal smoker. However, a charcoal smoker produces more smoke which means it needs more cleanup than gas or an electric one. 

So, to sum up, we recommend you to use a gas smoker or an electric smoker if you are new to smoking. Otherwise, a charcoal smoker will be your best trait if you wish to experience the best-smoked food.

Important Note: If you are a bbq fan, you can also check out the below FAQs section to learn more about the MB smoker. 


How do I reset my Masterbuilt electric smoker?

There is no built-in reset function on the Masterbuilt digital electric smoker. Now, you may ask- how can I reset the smoker if there come issues like overheat? Fortunately, you can find a clear button on the controlled display. Press it down for only five seconds and it helps to set the temperature in its default. 

How often should I add wood chips to my Masterbuilt electric smoker?

Generally, it takes 4 hours to burn out a cup of wood chips. So, we recommend you add wood chips every 4 hours later. Always observe the smoke level without opening the smoking door.

Do you soak wood chips for a Masterbuilt electric smoker?

Whether you soak the wood chips for the MB smoker will completely depend on your personal choice. But we recommend you not to soak the wood chips. It only delays the cooking time without increasing smoke. 

Why is my Masterbuilt smoker not producing smoke?

Your MB smoker is not producing enough smoke for some reasons like you use improper wood chips or the chip tray is not clean. To get rid of these problems, use the appropriate woods like oak and keep the tray neat and clean. Or the heating element may not be working rightly and finally you need to have a new smoker heating element. Then you should carefully replace your masterbuilt smoker heating element.

How do you adjust the temperature on a Masterbuilt electric smoker?

Operating and adjusting the temperature of the MB smoker is a breeze. First off, press or tap the turn-on button of the Masterbilt smoker. Secondly, hold down the Temp Button and set the temperature level you want to smoke your food or meat. 

How long does it take a Masterbuilt electric smoker to heat up?

On average, every electric smoker takes at least 30-45 minutes to heat up. So, we can say a Masterbuilt smoker will also take the same time to heat it up. However, before using it for the first time, preseason it. In this case, set the cooking temperature to 275 degrees and run it for 3 hours. 

Is a pellet grill or smoker better than an electric smoker?

Definitely, you will get better smoke flavor cooking in a pellet smoker or grill than smoking in an electric smoker. But, remember you have to spend more money while buying a pellet smoker because it’s more expensive. An electric smoker is cheaper than a pellet smoker.

Can you cold smoke with a Bradley smoker?

Yes, Bradley smokers enable you to do cold smoke even on hot summer days. 

What are the best foods to smoke?

Here is a list of the best foods for smoking:
1. Chicken
2. Rib
3. Brisket
4. Turkey
5. Bacon
6. Pork butt
7. Pork loin
8. Lobster tails

What foods do you cold smoke?

You can cold smoke the following foods with ease.
1. Cheese
2. Bacon
3. Country Ham
4. Salmon
5. Fruits and veggies

What is a smoke ring in meat?

An electric smoker smoke ring is a small circle of pink-colored meat outside 8-10 mm of smoked meat. Generally, you can observe this in smoked pork, rib, and chicken which lets you understand whether the meat is cooked well or not. 

Masterbuilt electric smoker or masterbuilt propane smoker, which one is better?

When it comes to smoking quality, MasterBuilt propane smokers will surpass the electric smoker. It provides you juicy & soft flavor like a wood and charcoal smoker offers. On the other hand, MasterBuilt electric smokers will be the go-to option if you are new to smoking. You can easily use the electric smoker. You don’t need to check the temperature often and adjust the gas flow like a propane smoker. 

What is a smoke generator? 

A smoke generator in BBQ is a type of box that stores wood pellets to produce smoke for cooking food.

How do you make a hot plate smoker?

First, buy the best hot plate for cooking on a smoker, then open the door of your smoker and place it on the bottom. It’s all to make your hot plate smoker. But to enjoy the best result of your hot plate, learn how to use hot plate perfectly.


We hope you get the solution to this- Masterbuilt Electric Smoker Temperature Problem. From the beginning to the end of this guide, we cover everything associated with Masterbuilt Smoker issues and their solutions. 

Now, you have enough knowledge about this most recommended smoker. Also, we showed you 5 more masterbuilt smoker troubleshooting, how you can clean the smoker or what precautions you need to take while using your smoker. 

Yet, if you have still some things to know, feel free to leave a comment below. We will immediately come to you with the perfect solutions.

4 thoughts on “Masterbuilt Electric Smoker Temperature Problem [Ultimate Guide to Solve]”

Leave a Comment